Legal Notice — United States

Last updated: August 20, 2026

This Legal Notice applies to wearesolva.com and the related websites, online store, content, communications, features, products, subscriptions, and services offered under the Solva brand in the United States.

This Legal Notice should be read together with Solva's:

• Terms of Service;

• Privacy Policy;

• Return & Refund Policy;

• Shipping Policy;

• Purchase Options Cancellation Policy;

• applicable subscription disclosures;

• applicable guarantee terms; and

• any additional terms presented in connection with a particular product, promotion, or transaction.

1. Solva Website and Brand

The website wearesolva.com and the related Services are offered under the Solva brand.

For customer-service, order, product, policy, intellectual-property, or legal inquiries, contact:

hello@wearesolva.com

Where applicable federal, state, or other law requires additional business, registration, regulatory, tax, commercial, or other identifying information to be disclosed in a particular context, Solva will provide such information as required by applicable law.

Nothing in this Legal Notice is intended to withhold information where disclosure is legally required.

2. United States Scope

This Legal Notice is intended primarily for the United States market.

Different or additional requirements may apply to transactions outside the United States.

Nothing in this Legal Notice excludes or limits any right, obligation, liability, or remedy that applicable law does not permit to be excluded or limited.

3. Intellectual Property

Unless otherwise stated, content made available through the Services, including:

• text;

• graphics;

• logos;

• trademarks;

• brand elements;

• product names;

• product photography;

• videos;

• illustrations;

• layouts;

• designs;

• icons;

• artwork;

• written materials;

• advertising materials;

• website elements; and

• other original content

is owned by, licensed to, or otherwise lawfully used by Solva and may be protected by applicable copyright, trademark, trade dress, unfair-competition, and other intellectual-property laws.

Except where expressly authorized or permitted by applicable law, protected content may not be:

• copied;

• reproduced;

• republished;

• distributed;

• modified;

• publicly displayed;

• transmitted;

• commercially exploited;

• incorporated into competing commercial materials; or

• used to create derivative works

without appropriate authorization.

Nothing in the Services transfers ownership of Solva intellectual property to a user.

4. Solva Brand Rights

The Solva name and associated:

• logos;

• product names;

• slogans;

• brand identifiers;

• product presentation;

• packaging artwork;

• advertising materials; and

• other distinctive brand elements

may constitute trademarks, trade dress, copyrighted works, or other legally protected intellectual property.

Unauthorized use of Solva branding in a manner likely to create confusion concerning:

• origin;

• affiliation;

• sponsorship;

• authorization;

• endorsement; or

• ownership

is prohibited to the extent permitted by applicable law.

5. Third-Party Intellectual Property

Third-party:

• trademarks;

• trade names;

• company names;

• product names;

• logos;

• service names;

• photographs; and

• other proprietary identifiers

remain the property of their respective owners.

Reference to a third-party brand does not, by itself, establish or imply:

• affiliation;

• sponsorship;

• endorsement;

• partnership;

• authorization; or

• approval.

Any such relationship exists only where expressly stated.

6. Product Images and Visual Presentation

Solva makes reasonable efforts to ensure that product photographs and product-page materials accurately represent the merchandise offered for sale.

The merchandise supplied should materially correspond to the applicable:

• product identity;

• product description;

• quantity;

• size or volume;

• components;

• packaging;

• and other material characteristics

presented in connection with the applicable purchase.

Minor visual differences may occur solely because of factors such as:

• photography;

• lighting;

• image compression;

• screen brightness;

• monitor settings;

• device color reproduction; or

• other non-material digital-display characteristics.

Such minor display differences do not authorize substitution of a materially different product.

Nothing in this section permits Solva to materially misrepresent merchandise or override applicable requirements concerning product description, advertising, labeling, conformity, or safety.

7. Accuracy of Website Information

Solva makes reasonable efforts to maintain accurate and current material information through the Services.

The Services may occasionally contain:

• typographical errors;

• formatting errors;

• temporary technical errors;

• broken links;

• outdated non-material information; or

• other non-material inaccuracies.

Solva may correct such information when reasonably necessary and legally permitted.

This section does not disclaim responsibility for material information that applicable law requires to be:

• truthful;

• accurate;

• complete; or

• not misleading.

Prices, subscription terms, promotions, guarantees, shipping information, and other transactional terms may also be governed by the more specific information presented with the applicable offer or transaction.

8. Pricing and Transaction Information

Prices and other transaction information displayed through the Services are intended to reflect the applicable offer at the time presented.

Where a genuine technical, typographical, or system error occurs, Solva may correct the error where legally permitted.

Nothing in this section permits Solva to retroactively alter a valid completed transaction simply because the transaction later becomes commercially unfavorable.

The applicable Terms of Service and transaction-specific disclosures govern pricing and order matters in greater detail.

9. General Information Only

Unless expressly stated otherwise, general content made available through the Services is provided for:

• informational;

• educational;

• commercial;

• lifestyle;

• general wellness; and

• product-information purposes.

General website content is not intended to constitute professional:

• legal advice;

• financial advice;

• medical advice;

• diagnosis;

• treatment; or

• other regulated professional advice.

Where professional advice is appropriate, customers should consult an appropriately qualified professional.

10. Health and Wellness Disclaimer

Solva offers products in the wellness category.

Unless expressly stated otherwise and legally permitted, statements made through the Services are intended for general wellness or product-information purposes.

Such statements are not intended to:

• diagnose disease;

• treat disease;

• cure disease;

• prevent disease;

• replace prescribed treatment;

• replace emergency medical care; or

• substitute for advice from a qualified healthcare professional.

Customers should seek appropriate professional advice concerning matters such as:

• medical conditions;

• prescription medications;

• pregnancy;

• breastfeeding;

• allergies;

• sensitivities;

• adverse reactions; or

• other health concerns

where relevant.

Nothing in this Legal Notice is intended to authorize, validate, or cure a product claim that would otherwise be false, misleading, inadequately substantiated, or unlawful.

11. Individual Results

Individual experiences with wellness products may vary.

A customer's experience may depend on circumstances unique to that person.

Testimonials, customer reviews, photographs, statements, demonstrations, examples, or other customer experiences do not constitute a guarantee that another customer will experience the same outcome.

Unless an express written guarantee applicable to a particular purchase states otherwise, Solva does not guarantee a particular subjective:

• wellness experience;

• personal preference;

• sensation;

• appearance-related result; or

• individual outcome.

The fact that a customer did not experience a personally expected subjective result does not, by itself, establish that a product was:

• defective;

• unsafe;

• materially misrepresented; or

• materially non-conforming.

This provision does not eliminate any remedy applicable to merchandise that was actually defective, unsafe, materially incorrect, or materially misrepresented.

12. Money-Back Guarantees

Where Solva expressly offers a money-back guarantee or other commercial guarantee, that guarantee is subject to the eligibility requirements, conditions, exclusions, return procedures, and other terms applicable to that guarantee.

Solva's applicable Return & Refund Policy governs the 90-Day 100% Money-Back Guarantee and other voluntary return arrangements in greater detail.

This Legal Notice does not independently expand, modify, or replace those guarantee terms.

Nothing in this section limits a mandatory consumer right or remedy.

13. Testimonials and Reviews

Testimonials and reviews are intended to reflect genuine opinions or experiences of the individuals who submit them, except where another context is clearly disclosed.

Solva does not intend to create, purchase, commission, publish, or represent materially false or fake consumer reviews as genuine consumer experiences.

Where a review, testimonial, endorsement, or other statement involves a material connection that applicable law requires to be disclosed, Solva intends to provide the applicable disclosure.

A material connection may include circumstances involving:

• payment;

• free products;

• discounts;

• incentives;

• sponsorship;

• employment;

• business relationships; or

• another relationship that could materially affect how an endorsement is evaluated.

Testimonials do not authorize product claims that Solva could not lawfully make directly.

14. Review Moderation

Solva may moderate, reject, restrict, or remove customer-submitted content for legitimate reasons including:

• spam;

• fraudulent submissions;

• impersonation;

• duplicate content;

• irrelevant material;

• unlawful content;

• threats;

• harassment;

• privacy violations;

• personal information;

• intellectual-property infringement;

• technical abuse; or

• content unrelated to an actual product or customer experience.

Solva does not intend to suppress a genuine customer review solely because it expresses a negative opinion.

Solva will not knowingly edit a genuine testimonial in a manner that materially changes its meaning or creates a misleading impression.

15. Product Instructions and Proper Use

Customers should review and follow applicable:

• product labels;

• instructions;

• directions for use;

• safety warnings;

• storage instructions;

• usage limitations; and

• other information supplied with the merchandise.

Products should be used only for their intended purpose and in accordance with applicable instructions.

To the extent permitted by applicable law, Solva is not responsible for harm caused solely by:

• intentional misuse;

• unauthorized alteration;

• improper storage after delivery;

• contamination occurring after delivery;

• failure to follow clear safety instructions;

• use contrary to clear warnings; or

• use for an unintended purpose.

This section does not exclude liability or remedies that applicable law does not permit Solva to exclude.

16. Adverse Reactions

Individual sensitivities may vary.

If you experience an unexpected or adverse reaction, discontinue use where appropriate and seek medical attention when reasonably necessary.

A product or safety concern may be reported to:

hello@wearesolva.com

Solva may request information reasonably necessary to investigate the report, including:

• order number;

• product;

• lot or batch information;

• photographs;

• packaging;

• product condition;

• description of use; and

• description of the reported issue.

An individual adverse reaction does not, by itself, conclusively establish that a product was defective.

Similarly, nothing in this section permits Solva to disregard credible evidence that a product was actually:

• defective;

• contaminated;

• unsafe;

• materially non-conforming; or

• otherwise subject to a legally required remedy.

17. Product-Safety Information

Solva may collect, retain, review, and use legitimate product, batch, transaction, fulfillment, customer-support, and safety information where reasonably necessary to:

• investigate safety reports;

• identify potentially affected merchandise;

• respond to a customer concern;

• communicate with suppliers or service providers;

• comply with legal or regulatory obligations;

• determine an appropriate remedy;

• investigate potential misuse;

• establish or defend legal claims; or

• take corrective action where appropriate.

Personal information used for such purposes is handled in accordance with Solva's Privacy Policy.

18. Subscriptions and Recurring Purchases

Certain products may be offered through subscriptions or other recurring purchase arrangements.

Subscription transactions may involve:

• recurring billing;

• recurring shipment;

• subscription discounts;

• renewal dates;

• cancellation rights;

• subscription-management tools; and

• different voluntary return conditions for renewal orders where disclosed and legally permitted.

The applicable subscription disclosures and Purchase Options Cancellation Policy govern subscription enrollment, recurring billing, cancellation, and renewal matters in greater detail.

Return eligibility for subscription merchandise is governed primarily by Solva's Return & Refund Policy.

19. External Links

The Services may contain links to:

• websites;

• applications;

• payment services;

• social-media platforms;

• carrier websites;

• other platforms; or

• third-party resources.

Solva does not control every independent third-party resource.

Independent third-party services may be governed by their own:

• terms;

• privacy policies;

• security practices;

• content standards; and

• business practices.

A link does not constitute endorsement unless expressly stated.

20. Third-Party Service Providers

Solva may use third-party service providers to support functions including:

• ecommerce;

• payments;

• fraud prevention;

• subscriptions;

• fulfillment;

• shipping;

• analytics;

• advertising;

• customer service;

• security; and

• communications.

Use of a third-party service provider does not necessarily mean that the provider is the seller of the Solva merchandise.

Third-party services may be subject to their own terms and privacy practices.

21. No Professional Relationship

Visiting the Site, reading content, purchasing merchandise, submitting a form, sending an email, or communicating with customer support does not, by itself, create:

• physician-patient relationship;

• attorney-client relationship;

• fiduciary relationship;

• medical advisory relationship;

• financial advisory relationship; or

• other regulated professional relationship.

22. Website Availability

Solva may modify, maintain, update, temporarily suspend, or discontinue non-contractual website features or content from time to time.

Solva does not guarantee uninterrupted availability of every:

• page;

• feature;

• integration;

• tracking function;

• account function; or

• third-party service.

Temporary technical unavailability does not eliminate obligations concerning:

• completed purchases;

• subscription cancellations;

• refunds;

• privacy rights;

• product safety; or

• other legally protected matters.

23. Payment Disputes

Customers who believe there is a problem concerning:

• an order;

• payment;

• subscription;

• recurring charge;

• shipment;

• delivery;

• return;

• RMA;

• refund; or

• product

may contact:

hello@wearesolva.com

Nothing in this Legal Notice prevents a customer from exercising a legitimate payment-dispute or chargeback right.

Solva may retain and provide legitimate records reasonably relevant to a payment dispute, including:

• transaction records;

• authorization information;

• subscription information;

• renewal records;

• cancellation records;

• fulfillment records;

• tracking;

• proof of delivery;

• RMA records;

• return inspections;

• refund information; and

• customer communications

as permitted by applicable law.

24. No Waiver of Mandatory Rights

Nothing in this Legal Notice is intended to exclude, restrict, disclaim, waive, or modify any:

• consumer protection;

• warranty;

• liability;

• obligation;

• right;

• guarantee; or

• remedy

that applicable law does not permit to be excluded, restricted, disclaimed, waived, or modified.

Where a provision conflicts with mandatory applicable law, mandatory law controls to the extent of that conflict.

The remaining provisions continue to apply to the maximum extent permitted by law.

25. Relationship With Other Solva Policies

This Legal Notice should be read together with Solva's:

• Terms of Service;

• Privacy Policy;

• Return & Refund Policy;

• Shipping Policy;

• Purchase Options Cancellation Policy;

• applicable subscription disclosures;

• applicable guarantee terms; and

• transaction-specific terms.

Where a more specific policy governs a particular matter, the more specific policy will generally control that subject, subject to applicable mandatory law.

26. Changes to This Legal Notice

Solva may update this Legal Notice prospectively to reflect:

• changes to the Services;

• operational changes;

• changes to products;

• changes to technologies;

• legal developments; or

• regulatory developments.

The Last updated date identifies the most recent revision.

A subsequent revision will not retroactively eliminate a legally enforceable right applicable to an earlier completed transaction where such elimination would be prohibited by law.

27. Legal and Customer Inquiries

For legal inquiries, intellectual-property concerns, product questions, policy questions, or other customer-service matters, contact:

hello@wearesolva.com